Bad Internet Connection

I feel so sorry for my friend back in my birth country for she has no Internet connection again. This is not the first time that she has not have it. The bad thing is, usually, the connection comes back the next day or a couple of days. Every time it went out; she runs to the Internet café just to inform us that she has no Internet connection again. I guess this is the problem in my tiny birth country. Most, or maybe some of the telecommunication companies didn't provide excellent services to their clients. I have heard this so many times that some of the Internet Service Provider in the Philippines is not really good. They claimed that they have fast and reliable Internet connection, and the client for them is very important; that is why; good Internet connection should be served well to all their clients. As being said, unfortunately, that was just a public campaign or an advertisement to their product and services to attract the consumer. I wish these companies would perform of what have been promised, and claimed, so that the clients would be happy and satisfied, isn't it? What do you think guys? How can you relate? Is on your end, just like it? How do you manage it?